Privacy policy

1.Handling of personal information

CELLORB Co., Ltd. (hereinafter referred to as "our company") will handle customer personal information handled through inquiries, orders and other activities regarding "+1F" (hereinafter referred to as "this service") in accordance with the following provisions.

Our company complies with the Personal Information Protection Law and manage the personal information provided with the utmost care. We will use the information only within the scope of the "purpose of use" that has been clearly stated, and if the "purpose of use" needs to be changed, we will clearly state this and obtain consent before making the change.

2.Purpose of use of personal information handled in this service

  1. Our company may use personal information for the following purposes:
    1. To provide this service
    2. To sell, solicit, ship, and provide services to our company and third party products, etc.
    3. To advertise or promote our company's and third party's products (including sending direct mail and e-mails)
    4. For billing purposes
    5. To verify identity
    6. To provide after-sales service, handle inquiries and complaints
    7. To conduct surveys
    8. For research, statistics and analysis of marketing data
    9. To develop new services and functions
    10. To maintain the system and respond to malfunctions
  2. Our company may send emails and other advertising materials to individuals for the purpose of advertising or promoting our company or third parties, and assume that individuals agree to this in advance.

3.Provision of personal information

Our company will not provide or disclose personal information to any third party other than those to whom the individual has given prior consent. However, in the following cases, we may provide personal information to third parties.

  1. When the individual has given their consent
  2. When disclosure is requested by a court, the public prosecutor's office, the police, the tax office, a bar association, or an organization with equivalent authority
  3. When disclosing to financial institutions, credit card companies, collection agencies, or other businesses that handle payments or act on their behalf in order to settle fees or other charges owed to our company
  4. When our company outsource all or part of our business to a third party
  5. When necessary to exercise our company's rights
  6. When disclosing to a business successor in the event of business succession due to merger, business transfer, or other reasons
  7. When permitted by the Personal Information Protection Act or other laws and regulations

４.Consignment of personal information

Our company may outsource some of the operations of this service to contractors. Contractors will have access to and use personal information necessary to carry out the outsourced operations, but will not use it for purposes other than the operations of this service.

When entrusting a service, our company select a business operator that meets the standards we have established and can handle personal information safely, and we provide appropriate management and supervision.

５.Personal information protection manager

Fumio Suzuki

６.Correction and disclosure of personal information

Regarding personal information subject to disclosure handled by this service (personal information other than personal information handled in commissioned work), if there is a request from the person himself/herself (including his/her agent) regarding notification of the purpose of use, disclosure, correction, addition or deletion when the content is not true, suspension of use, erasure, and suspension of provision to third parties, our company will promptly respond after verifying the identity of the person. We will also respond to complaints, questions, and consultations regarding our handling of personal information. However, we may not be able to comply with your request if it conflicts with legal obligations.

For inquiries regarding personal information for this service, please contact the personal information consultation desk listed below.

Personal Information Inquiry Desk CELLORB Co., Ltd.　+1F Personal Information Inquiry Desk
402 Wizard Building, 1-4-3 Sengencho, Nishi-ku, Yokohama, Kanagawa Prefecture, 220-0072
email：info@cellorb.jp

 

７.Use of Cookies and Google Analytics

  1. This service uses cookies for the purpose of improving services, delivering advertisements, etc. Cookies are a mechanism for storing records of web page browsing etc. as files on the computer of the service member.
  2. This service uses Google Analytics to collect and analyze access logs. Google Analytics collects and analyzes access logs anonymously without identifying individuals. Access logs are records of access to this service.